Navigating the Complex Health System: A Primer for the Nurse

The purpose of this webinar is to introduce the 5 factor model for becoming a skilled communicator and to provide reflective practice tools that grow your communication skills.

Objectives include the following:

  • Define communication
  • Review the 5 factor model for becoming a skilled communicator
  • Review the use of self-reflection
  • Review frameworks/standards/codes that inform the practice of self-reflection in nursing.
  • Use self-reflection to develop expertise for becoming a skilled communicator.
  • Develop your personal action plan to become a skilled communicator.